Review: Leather Spa

Name: Leather Spa

This salaciously-named high-end cobbler is always being voted the "Best of New York."

Location: 10 West 55th St.

Price: Disproportionate

The amount I paid seemed unreasonable for the amount and overall quality of work performed.

Service: Laughable/Nervous-making

The service was a joke but my experience there is to boring to recount. Basically they couldn't find my stuff for 36 hours and it was ready 5 days after they said it would be. Here are some quotations from Leather Spa employees just to paint the picture:

1."No, that's impossible to fix."

2."Oh, ha, you're still here?! They didn't find it yet?"

3. "The computer says it's here but we can't find it so it was probably entered in wrong."

4. "We never loose anything. It's probably just not ready yet."

Wait time: 40 mins. at Leather Spa, or 5 days (if you count the time between when they said it would be ready and when it actually was ready)

Quality of Work: Unremarkable

Would I go back?: Never

Review: Royal Jewel Setting Company (Jewelry Repair)

Name: Royal Jewel Setting Company (Jewelry Repair)

Location: Plaza Arcade: 32 W. 48th, on mezzanine

Walk half way through the Arcade and take elevator on your right up to the mezzanine, you'll think your in the wrong place.

Price: Very reasonable, cash only

Service: Excellent and friendly

I brought in several things that needed to be repaired and Mr. Givelekian went through each piece with me methodically. He was attentive and clearly committed to solving each problem at hand and told me exactly how much it would cost.

Wait time: 0 mins.

Quality of Work: Flawless

One of the things I asked him to do was to reattach a big rhinestone cluster to an earring. I brought in the pair so he could use the good one for comparison; now, I can't tell which one was broken. Best of all, the earring that wasn't broken was missing a rhinestone but the flaw was only visible upon very close inspection (because it was covered by another cluster of rhinestones, ha!) so I wasn't worried about it and I didn't mention it. When I got home I realized that he had replaced it!

Would I go back?: Yes, and would be reluctant to go anywhere else.